HP 5510 Black ink is printing half of the lines

[Abdullah26]

 

Hi,

My printer the Black ink is printing half of the lines

I tried solving the problem using the community advice but still not solved

could you help me

[Betty0610]

@Abdullah26

Welcome to the HP Support Community.

Does this happen while copying too?

Use an automated tool to clean the printhead

Follow these steps to clean the printhead.

NOTE: 

If the printhead is badly clogged, you might need to clean the printhead several times to restore normal print quality.

1. Make sure that plain white U.S. letter or A4 size paper is loaded in the tray.

2. From the control panel home screen, touch the Right Arrow (), and then touch the Setup icon ().

3. Touch Tools, and then touch Clean Printhead. The printer cleans the printhead, and then prints a test page.

4. Review the print quality on the test page.

   Figure : Example of print quality test page

   

NOTE: 

If the printhead is badly clogged, you might need to clean the printhead several times to restore normal print quality. If a second cleaning is required, wait 30 minutes before cleaning again.

   CAUTION: 

Never turn off the printer when ink cartridges are not installed. To avoid issues that require cleaning the printhead or that can damage the ink system, always replace ink cartridges as soon as possible, and always turn off the printer using the Power button.

If the issue persists, please perform the remaining steps from this document: https://support.hp.com/in-en/product/hp-photosmart-5510-e-all-in-one-printer-series-b111/5053904/doc...

Let me know if this helps.

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Thanks!

Have a great day!