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Here is the solution for Blue screen error 83C0000B on HP OfficeJet Pro 8010e, 9020e Printer Series: Click here to view.
Check some of the most frequent questions about Instant Ink: HP INSTANT INK, HP+ PLANS: INK AND TONER.


Check out our Black or Color Ink Not Printing, Other Print Quality Issues info about: Print quality and Cartridge Issues.
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‎08-22-2019 05:08 AM

HP Recommended
Product: Photosmart 5510
Operating System: Microsoft Windows 10 (64-bit)
Printer has stopped printing black. Just prior to the problem, it printed a line of odd characters having been sent a document to print. This is what we have done. Replaced the black cartridge with a genuine HP one Ran cleaning cycle several times. Cleaned the screen. Done both printer resets via the 'secret' service menu. Uninstalled and reinstalled the HP drivers on the PC. Ran Scan Doctor for Windows. Please help.
1 REPLY 1

‎08-24-2019 01:59 PM

HP Recommended

@StevefromtheUK

 

Welcome to HP support community.

 

If you have done all the steps mentioned in this document:- Click here

And if the issue still persists, this could to be a hardware issue.

I request you to talk to HP support.

They might have multiple options to help you with this.

  1. Click on this link - https://support.hp.com/us-en/contact-hp?openCLC=true
  2. Select the country.
  3. Enter the serial of your device.
  4. Select the country from the drop-down.
  5. Click on "Show Options".
  6. Fill the web-form. A case number and phone number will now populate for you.

To thank me for my efforts to help you, please mark my post as an accepted solution so that it benefits several others.

Cheers.

Sandytechy20
I am an HP Employee

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