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‎12-29-2024 08:13 AM

HP Recommended

My new HP 6100e printer kept freezing after 24-48 hours of inactivity. The display panel went blank and nothing could wake it up other than unplugging the power cord and re-starting. HP support sent me a replacement unit and the same thing happened. At least there's a workaround (unplugging), but I hope HP is aware of and can find a fix the issue soon. 

4 people had the same question
1 REPLY 1

‎01-23-2025 08:03 AM

HP Recommended

HP, can you respond to this with an update? Is a fix being worked on?

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