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Here is the solution for Blue screen error 83C0000B on HP OfficeJet Pro 8010e, 9020e Printer Series: Click here to view.
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HP Recommended
hp 6978
macOS 10.14 Mojave

Tried printing 3x5 cards and they just jammed time after time. Looking a little closer at specs [just bought this on Sun the 6th], that it supports 3.5 x 5 index cards which is a weird size. Is this true - will not support 3x5's or am i not doing something correctly?

 

Bought this to replace HP Pro 8600 which printed 3x5 cards all day long.

1 REPLY 1
HP Recommended

@biker6

 

You are correct.

This printer cannot print 3x5 inch cards.

 

Commentary - not to be confused with HP policy, HP statements, or any HP service

The 6900 is not quite a budget printer; the printer is not in the same league as the vaunted Officejet Pro 8600 series.

The 8600 series, including the newer Officejet Pro 8630 are discontinued.

 

Example - Look at the specs in the store catalog "specs"

The Officejet Pro 8740 prints 3x5 inch cards and just about anything else that a printer of this size can print.  The 8740 is a nice printer (in my opinion); it costs a lot more than the 6900 series.  Reminder:  Not all the 8700 series printers are the same.  Always read the Specifications for a particluar model you like.

 

 

 Printer Specifications for HP OfficeJet Pro 6900 Printers > Paper Handling 

Supported custom sizes

To avoid paper jams and other issues when printing on nonstandard custom paper sizes, make sure the dimensions fall within the parameters listed in the following table.
Paper size
Tray 1
ADF
88.9 to 215 mm (3.5 to 8.5 inches) wide and 127 to 355 mm (5.0 to 14.0 inches) long
 
127 to 216 mm (5.0 to 8.5 inches) wide and 127 to 355 mm (5.0 to 14.0 inches) long
 
 
 
 

Reference and Resources – Places to find help and learn about your Printer

Printer Homepage – “Things that are your printer”

Drivers / Software / Firmware Updates, Videos, Bulletins/Notices, How-to, Troubleshooting, User Guides, Product Information, more

 
 

 

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Dragon-Fur

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