HP 7000 Printer Takes a long time to come up so you can print something Then it is a real pain to

[PBurk2]

it takes a longtime for the printer to be ready to print something or if you want to make a copy of something it is nearly impossible any thoughts on what is the problem

[A_Gayathri · Accepted solution]

Hi @PBurk2,

Welcome to the HP Support Community

I understand you are facing an issue with your HP Product. Not to worry I will help you to get a resolution to resolve the issue.

To assist better:

• May I have the exact name of the model of the product? Refer to this document for steps to find the product details. Do not share your personal information such as serial, phone number, email ID, etc.

Could you please elaborate in detail? 

HP Smart Tank 7000 series or HP Officejet 7000 printer?

I hope this helps! Keep me posted. 

Please click “Accepted Solution” if you feel my post solved your issue, it will help others find the solution. Click the “Kudos/Thumbs Up" on the bottom right to say “Thanks” for helping!

Gaya1239

HP Support

[PBurk2]

My exact model is HP Smart Tank 7002

[A_Gayathri]

Hi @PBurk2 ,

Thank you for your reply

Thank you for posting your query, I will be glad to help you.

I understand the issue you're experiencing with the HP Smart Tank 7002 taking a long time to become ready for printing or copying could be due to several reasons. Here are some possible causes and troubleshooting steps to help resolve the problem:

1. Check for Firmware Updates

• Problem: Outdated firmware can cause delays in printer readiness.
• Solution: Update the printer firmware via the HP Smart app or by downloading the latest firmware from the HP support website.

2. Restart and Reset the Printer

• Problem: Temporary glitches in the printer's software or memory.
• Solution:
  1. Turn off the printer and unplug it from the power source.
  2. Wait 2-3 minutes, then plug it back in and turn it on.
  3. Test the printer's response time.

3. Check Printer Settings

• Problem: The printer might be set to energy-saving mode or sleep mode, causing delays.
• Solution:
  • Open the printer's settings menu and disable or adjust the sleep mode settings to delay or turn off this feature.

4. Inspect the Network Connection

• Problem: A weak or unstable network connection can cause delays.
• Solution:
  • Ensure the printer is connected to a stable Wi-Fi network.
  • Place the printer closer to the router to improve connectivity.
  • If using a USB or Ethernet connection, ensure the cables are securely connected.

5. Clear Print Queue and Spooler

• Problem: A large or corrupted print queue can slow down the printer.
• Solution:
  1. On your computer, search for "Services" and open it.
  2. Find the "Print Spooler" service, stop it, and clear the files in the C:\Windows\System32\spool\PRINTERS folder.
  3. Restart the Print Spooler service.

6. Check for Hardware Issues

• Problem: Dust or mechanical issues inside the printer can cause delays.
• Solution:
  • Open the printer and inspect it for any dust or debris.
  • Clean the scanner glass and rollers with a lint-free cloth and isopropyl alcohol.

7. Reset the Printer to Factory Defaults

• Problem: Incorrect settings might cause the printer to operate inefficiently.
• Solution:
  • Perform a factory reset through the printer’s control panel or the HP Smart app. Refer to the printer manual for specific instructions.

Refer to this document: HP Smart Tank 7002 All-in-One user manual

I hope this helps. 

Take care and have a good day.

Please click “Accepted Solution” if you feel my post solved your issue, it will help others find the solution. Click the “Kudos/Thumbs Up" on the bottom right to say “Thanks” for helping!