HP 7602 goes offline routinely. How to I turn off energy saver mode on HP7602.

[mannibw]

HP 7602 goes offline routinely. How to I turn off energy saver mode on HP7602? I believe this is causing it to lose connection to my network.

[Kuroi_Kenshi]

Hi @mannibw,

Welcome to the HP Support Community! 

Thanks for reaching out about your query regarding your printer!

We're thrilled to have the opportunity to assist you and provide a solution.

Follow these steps:

Access Printer Control Panel:

• Ensure the printer is turned on.
• Use the control panel on the printer to access the settings.

Navigate to Settings:

• From the printer control panel, locate and select the Setup or Settings menu.

Find Power Management or Energy Saving Options:

• In the Settings menu, look for options related to Power Management or Energy Saving.

Adjust Sleep and Energy Saver Modes:

• Locate the Sleep Mode and Energy Saver settings.
• Set Sleep Mode to a longer duration or turn it off if possible.
• Disable Energy Saver Mode or adjust its settings as needed.

Confirm Changes:

• Save the changes and exit the settings menu.
• Restart the printer.

I hope this helps.

I'm glad I could help! 😊 If this resolved your issue, please mark it as "Accepted Solution" and click "Yes" on "Was this reply helpful?" Your feedback not only keeps us going but also helps others find the solution faster! 👍✨

Take care and have an amazing day ahead! 🚀

Best regards,

[mannibw]

Thank you for this information. I had already tried these steps. I am surprised within the settings you cannot fully disable the energy saving controls. Do you know of a way to do this when the option is not within the settings?

[Kuroi_Kenshi]

Hi @mannibw,

Thank you for the response.

Try these workarounds:

Use the Embedded Web Server (EWS)

If your printer is connected to your network, you can access advanced settings through your web browser:

Get the IP Address of your printer:

On the printer control panel, go to Settings > Network Setup > View Network Summary (or Wi-Fi Status).

Note down the IP address (e.g., 192.168.1.25).

Access the EWS:

Open a browser and enter that IP address into the address bar.

The Embedded Web Server should load.

Go to the ‘Settings’ or ‘Energy Settings’ Tab:

Look for Power Management or Energy Save.

Here, you may get more advanced options like:

Setting the Sleep Timer to the max (or zero if allowed).

Turning off Auto-Off or Deep Sleep modes.

Save and Restart the Printer.

Assign a Static IP + Prevent Sleep on Network

Sometimes the printer goes offline because your router assigns it a new IP address after it sleeps. Let’s stop that:

Assign a Static IP to the Printer:

From the EWS > Go to Network > Advanced Settings.

Manually assign an IP address (outside of your router's DHCP range).

Update Printer Drivers on PC:

Go to Devices and Printers > Right-click on HP 7602 > Printer Properties > Ports.

Make sure the port matches your new static IP.

Turn Off IPv6

Some HP printers stay more stable when IPv6 is disabled:

From the EWS > Network Settings > Disable IPv6.

I hope this helps.

I'm glad I could help! 😊 If this resolved your issue, please mark it as "Accepted Solution" and click "Yes" on "Was this reply helpful?" Your feedback not only keeps us going but also helps others find the solution faster! 👍✨

Take care and have an amazing day ahead! 🚀

Best regards,