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Here is the solution for Blue screen error 83C0000B on HP OfficeJet Pro 8010e, 9020e Printer Series: Click here to view.
Check some of the most frequent questions about Instant Ink: HP INSTANT INK, HP+ PLANS: INK AND TONER.


Check out our Black or Color Ink Not Printing, Other Print Quality Issues info about: Print quality and Cartridge Issues.
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‎10-07-2017 09:17 PM

HP Recommended
Product: HP 7855 Envy

I'm just unwrapping my new 7855 and the printer just crashes sayiong Do Not Use Setup Cartridges. I have read a similar post recently and follow those instructions with no luck. Needless to say, I will return this printer tomorrow. My first and last HP printer. This sucks! Super BAD user experience. 

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Accepted Solutions

‎10-25-2017 10:25 PM

HP Recommended
Printer was returned, got a replacement, same model, same result, same return... swore i would nevwr go back to hp... next time kinkos and avoid the aggravation 🙂

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4 REPLIES 4

‎10-07-2017 10:05 PM

HP Recommended

Hi PochiR,

sorry to hear about your bad experience. Possibly there are some technial issues with very first printer setup flow happened to the printer hardware.

 

It show that the printer had been setup and it does not accept the cartridge goes with the printer. Can i suggest that you contact HP support, they will assist you to resolve this issue immediately.

Although I am HP Employee andI am speaking for myself
>> "Marking" this as RESOLVE, If my post help RESOLVE your issue and help others
>> Click THUMB UP icon if you appreciate the "REPLY"
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‎10-11-2017 07:30 PM

HP Recommended

Hey Pochi,

Likely what was indicated during setup  is to NOT USE THE ENCLOSED SOFTWARE DISC.  Rather to to 123.HP.com, where you can download/install the printer's software onto your computer, ipad, iphone, etc.  Reply if you need any info.  You may need to uninstall whatever you installed; but you could just try the site mentioned.  It automatically id's your device.  Worked like a charm for me.  Good luck.

I am not an HP employee.

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‎10-14-2017 11:31 AM

HP Recommended

Hey there Pouchi,

Have you had any luck at all.  Solutions are available.  Are you still interested in your query.

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‎10-25-2017 10:25 PM

HP Recommended
Printer was returned, got a replacement, same model, same result, same return... swore i would nevwr go back to hp... next time kinkos and avoid the aggravation 🙂
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