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HP Recommended
HP OfficeJet 8022 All In One
Microsoft Windows 10 (64-bit)

Setup Cartridge Error - Need a work around

 

Purchased 8022 All In One off the shelf due to high demand, and it was not boxed, therefor had no SetUp Cartridges. I did not know it was necessary and purchased cartridges to run the printer. Obviously I cannot set up the printer now, and I need to  in order to work from home. I have seen there are solutions posted in the forum to bypass the SetUp Cartridges. Can someone please help me get around the setup so I don't have to return the printer please? I am needing to get my work done. 

1 ACCEPTED SOLUTION

Accepted Solutions
HP Recommended

Hi @brandonwfh311

 

Welcome to the HP Support Community. 

 

I have sent you a private message with the steps to bypass the setup ink message which is specific to your printer. Check next to your profile Name, you should see a little blue envelope, please click on it.  

 

Hope this helps! Keep me posted. 

 

Please click “Accept as Solution” if you feel my post solved your issue, it will help others find the solution.

Click the “Kudos, Thumbs Up" on the bottom right to say “Thanks” for helping!

 

Have a great day! 

Asmita
I am an HP Employee

View solution in original post

2 REPLIES 2
HP Recommended

Hi @brandonwfh311

 

Welcome to the HP Support Community. 

 

I have sent you a private message with the steps to bypass the setup ink message which is specific to your printer. Check next to your profile Name, you should see a little blue envelope, please click on it.  

 

Hope this helps! Keep me posted. 

 

Please click “Accept as Solution” if you feel my post solved your issue, it will help others find the solution.

Click the “Kudos, Thumbs Up" on the bottom right to say “Thanks” for helping!

 

Have a great day! 

Asmita
I am an HP Employee

HP Recommended

I have the same problem as this. WalMart sold me the printer without the cartridges or box and I can't do anything without them.

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