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- HP Community
- Printers
- Printing Errors or Lights & Stuck Print Jobs
- HP 8023 does not print large pdf file

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11-10-2020 12:43 AM
My printer is connected through wireless to my laptop and does not print pdf having texts and pictures.
file is 12Mb, but even if I try to print only 40 pages out of the 180, only 8 pages are printed, then error message comes.
What do I need to do to get such files printed.
I don't really want to print the document by 2 pages.
Solved! Go to Solution.
Accepted Solutions
11-10-2020 10:19 AM
Wireless connections vary widely - there are differences in routers (good, bad, old, new, strong, weak, indifferent).
There are differences in the wireless environment - hot, cold, locked in a cabinet compared to on a shelf on the wall, distance from router (place no closer than a meter, for example).
Large jobs require more resource - something is failing to stay connected or something is failing to manage the job.
For the best service between printer and computer, connect the printer to your network router via Ethernet.
Product Specifications for the HP OfficeJet Pro 8023 All-in-One Printer (1KR64B)
Connectivity
Ports | 1 USB 2.0; 1 Ethernet; 1 Wireless 802.11b/g/n; 1 RJ-11 Fax |
Wireless capability | Yes, built-in Wi-Fi 802.11b/g/n |
What else?
If you have not done so, consider using a different PDF software to print the file.
For example,
If you have not done so,
Try / Consider:
Adobe Reader DC – Needed Whether You Use It or Not
If you have not done so,
Reinstall / Update your PDF Reader (Adobe Reader DC /Optional Foxit Reader)
HINT: Watch out for and UNCHECK unwanted extra software
NOTE: Adobe Reader DC software should be installed even if you do not normally open / view / print PDF files directly from the Adobe Reader DC software.
Printer Home Page - References and Resources – Learn about your Printer - Solve Problems
“Things that are your printer”
NOTE: Content depends on device type and Operating System
Categories: Alerts, Access to the Print and Scan Doctor (Windows), Warranty Check, HP Drivers / Software / Firmware Updates, How-to Videos, Bulletins/Notices, Lots of How-to Documents, Troubleshooting, User Guides / Manuals, Product Information (Specifications), more
When the website support page opens, Select (as available) a Category > Topic > Subtopic
HP OfficeJet Pro 8023 All-in-One Printer
Thank you for participating in our HP Community.
We are a volunteer community workforce dedicated to supporting HP technology
Click Thumbs Up to say Thank You for the help.
If the answer helped resolve your issue, Click "Accept as Solution" .
11-10-2020 10:19 AM
Wireless connections vary widely - there are differences in routers (good, bad, old, new, strong, weak, indifferent).
There are differences in the wireless environment - hot, cold, locked in a cabinet compared to on a shelf on the wall, distance from router (place no closer than a meter, for example).
Large jobs require more resource - something is failing to stay connected or something is failing to manage the job.
For the best service between printer and computer, connect the printer to your network router via Ethernet.
Product Specifications for the HP OfficeJet Pro 8023 All-in-One Printer (1KR64B)
Connectivity
Ports | 1 USB 2.0; 1 Ethernet; 1 Wireless 802.11b/g/n; 1 RJ-11 Fax |
Wireless capability | Yes, built-in Wi-Fi 802.11b/g/n |
What else?
If you have not done so, consider using a different PDF software to print the file.
For example,
If you have not done so,
Try / Consider:
Adobe Reader DC – Needed Whether You Use It or Not
If you have not done so,
Reinstall / Update your PDF Reader (Adobe Reader DC /Optional Foxit Reader)
HINT: Watch out for and UNCHECK unwanted extra software
NOTE: Adobe Reader DC software should be installed even if you do not normally open / view / print PDF files directly from the Adobe Reader DC software.
Printer Home Page - References and Resources – Learn about your Printer - Solve Problems
“Things that are your printer”
NOTE: Content depends on device type and Operating System
Categories: Alerts, Access to the Print and Scan Doctor (Windows), Warranty Check, HP Drivers / Software / Firmware Updates, How-to Videos, Bulletins/Notices, Lots of How-to Documents, Troubleshooting, User Guides / Manuals, Product Information (Specifications), more
When the website support page opens, Select (as available) a Category > Topic > Subtopic
HP OfficeJet Pro 8023 All-in-One Printer
Thank you for participating in our HP Community.
We are a volunteer community workforce dedicated to supporting HP technology
Click Thumbs Up to say Thank You for the help.
If the answer helped resolve your issue, Click "Accept as Solution" .
11-11-2020 07:21 AM
You are welcome.
We have an excellent home network - and STILL there are issues with Wireless for jobs and websites that just require "more".
I'm glad you have a printer that supports the "better" option. Smiling.
Stay Safe.
Thank you for participating in our HP Community.
We are a volunteer community workforce dedicated to supporting HP technology
Click Thumbs Up to say Thank You for the help.
If the answer helped resolve your issue, Click "Accept as Solution" .