• ×
    Information
    Need Windows 11 help?
    Check documents on compatibility, FAQs, upgrade information and available fixes.
    Windows 11 Support Center.
  • post a message
  • ×
    Information
    Need Windows 11 help?
    Check documents on compatibility, FAQs, upgrade information and available fixes.
    Windows 11 Support Center.
  • post a message
Guidelines
Here is the solution for Blue screen error 83C0000B on HP OfficeJet Pro 8010e, 9020e Printer Series: Click here to view.
Check some of the most frequent questions about Instant Ink: HP INSTANT INK, HP+ PLANS: INK AND TONER.


Check out our Black or Color Ink Not Printing, Other Print Quality Issues info about: Print quality and Cartridge Issues.
HP Recommended
HP OfficeJet Pro 8135e All-in-One Printer
Microsoft Windows 11

I recently installed a new HP 8135e printer. It has worked exceptionally with every piece of software I have, with one exception.

 

Everything I try to print, from any recent version of Adobe InDesign, turns out blank. The printer pushes the pages through, the software says the document has been printed, but all blank.

 

Exporting a PDF of the InDesign file works fine, as do all other Adobe products that I use.

 

InDesign (same version) printed through my previous printer without issue. I can't for the life of me figure out what conflicting settings there can be between InDesign and the 8135e.

 

Any help would be appreciated!

† The opinions expressed above are the personal opinions of the authors, not of HP. By using this site, you accept the <a href="https://www8.hp.com/us/en/terms-of-use.html" class="udrlinesmall">Terms of Use</a> and <a href="/t5/custom/page/page-id/hp.rulespage" class="udrlinesmall"> Rules of Participation</a>.