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‎09-14-2020 11:43 PM - edited ‎09-14-2020 11:46 PM

HP Recommended
Product: Hp 8500a

My printer is not printing and it is leaking black in from the right corner.  I first noticed it because it started giving me a paper jam error and when looking for paper to remove I noticed ink leaking from the bottom right corner and a lot over ink in the area where the printer head sits.
I soaked up as much as I could, cleaning off any ink from rollers and swapping out new cartridges, but it continues to leak and show a cartridge jam error.
Please help!

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1 REPLY 1

‎09-15-2020 12:30 AM

HP Recommended

If it leaks it's time for a new printer. The service station is probably overfilled with waste ink + paper jam issue the cost of repair would be higher than a new printer.




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