HP 8600 OfficeJet is displaying "The following cartridges are not intended for use in this printer"

[Veevil]

I've never seen this problem before, but today, all of a sudden, my HP 8600 OfficeJet is displaying "The following cartridges are not intended for use in this printer." This message pertains to Magenta ink that is intended, purchased at a Staples, for my printer. I changed the ink using a brand new cartridge also intended for this printer, and still the same mesage

[Roopa-S]

@Veevil

Welcome to HP Forums, this is a great place to get support, find answers and tips, Thank you for posting your query, I'll be more than glad to help you out 🙂

I understand that even after replacing the cartridge, you are getting the cartridge error.

To fix this issue, I suggest manually cleaning the cartridge contacts.

For instruction: Click here

If you have already tried those steps and issue persists, 

I'm going to send you a private message with the information required to get this issue sorted. The only reason why we are utilizing the instructions over the private message as these instructions are specific to your printer model. 

Please check your Private message icon on the upper right corner of your HP Forums profile.

Next, to your profile Name, you should see a little blue envelope, please click on it.

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