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Here is the solution for Blue screen error 83C0000B on HP OfficeJet Pro 8010e, 9020e Printer Series: Click here to view.
Check some of the most frequent questions about Instant Ink: HP INSTANT INK, HP+ PLANS: INK AND TONER.


Check out our Black or Color Ink Not Printing, Other Print Quality Issues info about: Print quality and Cartridge Issues.
Locked

‎05-29-2014 01:14 PM

HP Recommended

I just got an 8600 aka CM750A that is rejecting the ink cartridges I bought after the install cartridges got used up. It tells me to get the OEM ones over and over but I got a whole case of these LMI ones, which were much cheaper than OEM. Looks like my version of firmware from what i read is rejecting the cartridges.

 

The version I have CKP5CN1334ER apparently i need the CLP1CN1322CR in order to get these cartridges to work. 

 

 

 

Is there a method to do a forced downgrade?

 

Heres where i found the info about the firmware conflict and my cartridges: 

 

http://h30434.www3.hp.com/t5/Desktop-Lockups-Freezes-Hangs/HP-OfficeJet-Pro-8600-Plus-Firmware-versi...

1 person had the same question
2 REPLIES 2

‎05-29-2014 01:48 PM - edited ‎05-29-2014 01:50 PM

HP Recommended

The 1322C firmware is available from HP here for the Mac version, here for the Windows version.


Bob Headrick,  HP Expert

I am not an employee of HP, I am a volunteer posting here on my own time.

If your problem is solved please click the "Accept as Solution" button 

If my answer was helpful please click "Yes" to the "Was this post helpful" question.


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‎08-06-2017 12:36 AM

HP Recommended

Bob, I have the same issue - FW upgrade rejecting the third party cartridges. The links you published are unfortunately dead; I can not find FW update from HP (as they published for 8610, 8620, etc.), could you please recommend a solution?
Printer: HP OfficeJet Pro 8600 Plus.

Thanks!

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