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×InformationNeed Windows 11 help?Check documents on compatibility, FAQs, upgrade information and available fixes.
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×InformationNeed Windows 11 help?Check documents on compatibility, FAQs, upgrade information and available fixes.
Windows 11 Support Center. -
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HP Recommended
Need help getting a recently networked all in one to scan to a computer also on the network.
I recently moved a computer form being connected to a single computer to a wired (ethernet) network. We can print to the printer but we can not scan from the print. I have re-downloaded the driver, and run the print scan doc software. The manage scan settings are set as they should be (See Pic)
I have even attempted to switch the cable from a standard ethernet cable to a crosover cable. The problem persists.
Additionally when i run the print scan doc it gets stuck on the Windows Scan (See Pic). I even let the scan run overnight thinking it was just taking a long time and after more than 16 hours it still wasn't past this screen.
1 ACCEPTED SOLUTION
Accepted Solutions
HP Recommended
Hi,
Please follow Steps 7 and 8 below:
https://support.hp.com/us-en/document/c00896190
If that doesn't help, can you see ALL the described services appear as Started with Automtic startup?
Can you see the Dependancies listed correctly as described?
Click the Yes button to reply that the response was helpful or to say thanks.
If my post resolve your problem please mark it as an Accepted Solution 🙂
HP Recommended
Hi,
Please follow Steps 7 and 8 below:
https://support.hp.com/us-en/document/c00896190
If that doesn't help, can you see ALL the described services appear as Started with Automtic startup?
Can you see the Dependancies listed correctly as described?
Click the Yes button to reply that the response was helpful or to say thanks.
If my post resolve your problem please mark it as an Accepted Solution 🙂
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0
0
HP Recommended
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