HP 8610 printer error resolved (?) with new printhead, but won't print

[DaveBeavers]

So I was getting the "printhead missing" error. Got new printhead from Amazon (not HP OE), and the error resolved and doesn't show anymore, but after two separate printheads installed, still no discernible printing. The prints are so faint that they are unusable. I have read that HP deliberately put into their printer software some kind of code that will prevent non HP inks and parts to be used successfully. How do I defeat this? I like this printer otherwise and it has been a workhorse for me since 2015. I really don't wanna buy another. Suggestions??? Please! Gracias!

[A_Gayathri]

Hi @DaveBeavers,   

Welcome to the HP Support Community   

HP indicated cartridges have been identified as altered or cloned I'd like to help!  

You may refill your cartridges or use remanufactured cartridges or altered or cloned or Non-HP cartridges, but you may run into problems. HP will not guarantee the functionality of those ink cartridges.   

There are many cartridges in the market which is refilled and sometimes the chip is not configured to work with the printer. You need to contact the cartridge manufacturer and find out why it's not working. Try a different cartridge supplier and check if that works.   

Please HP recommends using HP Parts and products

I hope this helps! Keep me posted.    

Please click “Accept as Solution” if you feel my post solved your issue, it will help others find the solution. Click the “Yes" on the bottom right to say “Thanks” for helping

[DaveBeavers]

None of this response even addressed the question that  asked. |

Anyone else have any useful suggestions??

[A_Gayathri]

@DaveBeavers,

Thank you for your response, I am sorry to hear that  This needs one-on-one interaction  I'm sending out a private message to assist you with the next course of action. 

Please check your Private message icon on the upper right corner of your HP Community profile Next, to your profile Name, you should see a little blue envelope, please click on it or simply click on this link.

Hope this helps! Keep me posted for further assistance.

Please click “Accept as Solution” if you feel my post solved your issue, it will help others find the solution. Click the “Kudos, Thumbs Up" on the bottom right to say “Thanks” for helping!