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- HP Community
- Printers
- Printing Errors or Lights & Stuck Print Jobs
- HP 8710 Error Message

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08-19-2021 01:30 PM
My 8710 Officejet Pro displays blinking lights and error message indicating something is wrong with my printer and turn it off and on. This has been ongoing for several weeks.
08-23-2021 08:05 AM
Hi @Doris76-GT,
I'd like to help!
I understand the printer display is blinking lights with a printer error.
Try the below suggestions-
Reset the product
With the printer turned on, disconnect the power cord from the rear of the printer.
Unplug the power cord from the wall outlet.
Wait at least 60 seconds.
Plug the power cord back into the wall outlet.
Reconnect the power cord to the printer.
Turn the printer on. HP recommends plugging the printer directly into a wall outlet.
Also, try updating the printer's firmware -HP Printers - Updating or Upgrading Printer Firmware
If the issue persists, I'd suggest you Contact HP in your region regarding the service options for your printer
Hope this helps! Keep me posted.
And, Welcome to the HP Support Community.
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