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Here is the solution for Blue screen error 83C0000B on HP OfficeJet Pro 8010e, 9020e Printer Series: Click here to view.
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HP Recommended
HP OfficeJet 8710
Microsoft Windows 8 (64-bit)

Ever since I got the his OfficeJet Pro, sometimes before it prints or sends fax, it makes a terrible grinding noise. There is no jam. What's going on?

1 REPLY 1
HP Recommended

@zane4me66

 

Welcome to the HP Forums,
I hope you're well 🙂

As I understand HP OfficeJet 8710 Printer is making a grinding noise while printing,

 

When was the last time it worked fine? 

Were there any hardware/software changes made? 

Does this happen while making a copy? 

 

Let's try troubleshooting steps from the article: Click Here 

NOTE: Although it is a document for a different printer, those steps could be performed for your printer also.

 

If the issue persists, please contact our phone support

HP Support can be reached by clicking on the following link:

 

* Open link: www.hp.com/contacthp/

* Enter Product number or select to auto detect

* Scroll down to "Still need help? Complete the form to select your contact options"

* Scroll down and click on HP contact options - click on Get a Case & phone number.

 

They will be happy to assist you immediately.

If the unit is under warranty repair services under the manufacturer's warranty will be free of charge.

† The opinions expressed above are the personal opinions of the authors, not of HP. By using this site, you accept the <a href="https://www8.hp.com/us/en/terms-of-use.html" class="udrlinesmall">Terms of Use</a> and <a href="/t5/custom/page/page-id/hp.rulespage" class="udrlinesmall"> Rules of Participation</a>.