HP 8740 Touchscreen Removal

[SRF4]

My HP Officejet Pro 8740 touch screen does not work except for the Home, Question Mark, Return and Wireless lights which are on the sides. I have a replacement but need the instructions on how to remove the old one.

It looks like the backlight does not work because I can see the apps if I use a strong flashlight.

[Betty0610]

@SRF4

Welcome to the HP Support Community.

We'll have to perform a reset on the Printer for this. I have sent you a private message, for more details that cannot be shared in a public post.

Please do check your inbox on the communities page for the private message.

Let me know if this helps.

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Thanks!