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‎07-23-2021 10:57 AM

HP Recommended
Product: HP 9010
Operating System: Microsoft Windows 10 (64-bit)

HP 9010 Series - Error Message B305DFF9.  Blue screen.  Any ideas about how to fix?

 

I can unplug and then plug in again, but that's not exactly a long term fix.

 

Category:
1 person had the same question
4 REPLIES 4

‎07-23-2021 11:03 AM

HP Recommended

Myself and another are reporting this now - check another thread I have been posting to below this, I post firmware information in it and such.  Please put all information regarding this there.

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‎07-23-2021 11:04 AM

HP Recommended

Here is the link to the thread

 

Office Jet Pro 9010 Error Message B305DFF9 - HP Support Community - 8119318

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‎07-23-2021 01:11 PM

HP Recommended

After doing a Factory Reset to Defaults - my printer has not crashed, but I have not assigned a static IP address back to the device.  I will do that after another hour or so of just seeing the printer stay on without throwing an error code to ensure that it is still working.

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‎07-23-2021 02:21 PM

HP Recommended

A factory reset allowed the printer to say on for a few hours without issue, where before it was crashing pretty quickly after a power cycle.  I applied a static IP via wireless as I had before so we shall see.  The only other thing different right now is that I had a password applied to the device, and now I don't have one applied to the configuration settings.

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