My printer is not working anymore. After clicking the print button, the printer works but always gives me a blank page and Windows shows that no ink has been used. But the scanning function still works. My computer is running on a Windows 10 build 19041.450 and the printer is connected with a USB cable.
I already did following:
- Re-installed all drivers
- Removed the drivers and plugged in the printer and used the Microsoft drivers
- Replaced all ink
- Printed either with a color ink or black ink
- Printed pages using different methods (button directly from website or used the printing function from the web browser)
- Printed a Word document, a PDF file or a picture
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