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Here is the solution for Blue screen error 83C0000B on HP OfficeJet Pro 8010e, 9020e Printer Series: Click here to view.
Check some of the most frequent questions about Instant Ink: HP INSTANT INK, HP+ PLANS: INK AND TONER.


Check out our Black or Color Ink Not Printing, Other Print Quality Issues info about: Print quality and Cartridge Issues.
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Started off by suddenly just printing in black. Was half way through a print job and the last few pages were only black ink. Tried to send the job again, this time it stopped printing. Would make the noise as if it were printing but then nothing prints. Makes the noise for a very long time. I’ve tried to delete and reinstall the printer with no success. I was able to print a demo sheet from the printer menu itself - prints only in black. If I try to print any other reports from the printer menu it makes the noise and doesn’t print anything. Just keeps spooling for a long time. I’ve cleaned and calibrated and still no luck. All cartridges are fairly new and HP products. I am using Mac Monterey OS. It had been working fine for years.

4 REPLIES 4
HP Recommended

If it prints black only then it is likely a failure in the alienation system that disengages the color cartridges when printing black to reduce wear and tear. Could be a bad motor, worn component or something stuck in there. Can you post a video of the noise?

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I am a volunteer, offering my knowledge to support fellow users, I do not work for HP nor speak for HP.



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Hi!  My printer has an error code.  I cleaned it, i got new ink cartridges. Error message says  0xc18a0206

 

Can you help me get this to print? 

Thanks

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Can’t figure out how to post the video but it’s basically the sound it makes when it’s printing except it prints nothing. 

HP Recommended

If it is the same noise as normal printing a video would not help. Usually when people say making noise they mean, something out of the ordinary. 

If you find the information provided useful or solves your problems, help other users find the solution easier by marking my post as an accepted solution. Clicking "yes" on "was this reply helpful" also increases the chances that this solution will help others.
I am a volunteer, offering my knowledge to support fellow users, I do not work for HP nor speak for HP.



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