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HP Color LaserJet Pro MFP M283fdw
macOS 12.0 Monterey

My printer shows the Service Error 49.

I have tried to turn and turn off. It turns on, but displays network error and then it shows the black screen with Service Error 49.

I have literally tried everything possible.

 

I read that somebody recommended updating the firmaware using a USB-stick. I went onto the HP site to download the firmware, but my Macbook does not allow to run it (needed to install it), as iOS cannot check it for malicious content.

I also read that it could be the network card.

Anybody has any idea of what to do?

Thanks in advance.

1 REPLY 1
HP Recommended

@AmerRamzan

 

Welcome to the HP support community.

 

I understand that getting service error 49 on this printer,I am glad to assist you.

 

  • Turn the printer off, and then on (power cycle).
  • If the error persists, print an Event Log to verify how often the error occurs.
  • NOTE: A frequency of one-time per week or less is not a cause for alarm and is similar in severity to an infrequent paper jam. The errors will not harm the printer.
  • If the error occurs more than one time per week, make sure Auto Recovery is enabled using either the control panel or the Embedded Web Server (EWS).
  • NOTE: Normally, the Auto Recovery feature is enabled by default. On the rare occasion when a 49 error does occur, this allows the printer to automatically power cycle and recover from a 49 error without user interaction.
  • Open the following menus:
  • FutureSmart 3: Administration > Management
  • FutureSmart 4: Settings > General
  • Select the Auto Recovery option.
  • Select Enabled and then select Save.
  • If this solves the error and the error does not reoccur, there is no need to continue troubleshooting.

Refer to this HP document for further assistance:- Click here

 

Let me know how it goes.

If this helps, please mark the public post as an accepted solution so that it benefits several others.

Cheers.

Sandytechy20
I am an HP Employee

† The opinions expressed above are the personal opinions of the authors, not of HP. By using this site, you accept the <a href="https://www8.hp.com/us/en/terms-of-use.html" class="udrlinesmall">Terms of Use</a> and <a href="/t5/custom/page/page-id/hp.rulespage" class="udrlinesmall"> Rules of Participation</a>.