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‎05-13-2024 03:32 PM

HP Recommended
Product: HP Color LaserJet Pro MFP M477fdw
Operating System: Microsoft Windows 10 (64-bit)

My MFP M477 keep getting 57.02 Error on the display and printer does nothing. no print or scanning. internet says fan error. Any idea how can it ?

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1 ACCEPTED SOLUTION

Accepted Solutions

‎05-13-2024 04:14 PM - edited ‎05-13-2024 04:16 PM

HP Recommended

Failed cooling fan. It would appear to be the upper one on the right side of the printer. PN: RK2-6270-000CN

 

 

 

If you find the information provided useful or solves your problems, help other users find the solution easier by giving kudos and marking my post as an accepted solution.
I am a volunteer, offering my knowledge to support fellow users, I do not work for HP nor speak for HP.



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1 REPLY 1

‎05-13-2024 04:14 PM - edited ‎05-13-2024 04:16 PM

HP Recommended

Failed cooling fan. It would appear to be the upper one on the right side of the printer. PN: RK2-6270-000CN

 

 

 

If you find the information provided useful or solves your problems, help other users find the solution easier by giving kudos and marking my post as an accepted solution.
I am a volunteer, offering my knowledge to support fellow users, I do not work for HP nor speak for HP.



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