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- HP Community
- Printers
- Printing Errors or Lights & Stuck Print Jobs
- HP Color laser mfp 179fnw is stuck in initialising mode

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01-21-2022 10:56 AM
My new Color Laser MFP 179fnw is stuck initialising mode.
There was a paper jam, after paper was removed, it keeps going through the loop:
System initialize-Warming up-Ready to copy-Warming up-Phone-System initiaze (orange light on)
It was unplugged, nothing helps. Computer does not recognize it connected via USB nor Wifi.
Printer need reset? Please help.
01-25-2022 03:11 AM
Welcome to the HP Support Community.
We'll have to perform a reset on the Printer for this. I have sent you a private message, for more details that cannot be shared in a public post.
Please do check your inbox on the communities page for the private message.
Let me know if this helps.
If the information I've provided was helpful, give us some reinforcement by clicking the Accepted Solution button, that'll help us and others see that we've got the answers!
Thanks!
I am an HP Employee