HP DESKJET 2130, can't print color page

[norazlin]

i am still cannot print colour...can u help me?

[Rainbow23]

Hi @norazlin,

Welcome to HP Forums, this is a great place to get support, find answers and tips.

Thank you for posting your query, I'll be more than glad to help you.

I understand that you are unable to print in color from your HP DeskJet 2130 All-in-One Printer.

This issue could occur if the print in black only option is checked in the drivers or the color cartridge may be empty or defective.

Let's go through a few steps to fix this issue.

1. In the software application that you are using to print, click the File menu.

2. Click Print. The Print dialog box opens.

3. Make sure that the name of the HP printer you are using displays in the printer Name box. If necessary, use the drop-down list to select your printer.

4. Click the Properties button. The Properties dialog box opens.

5. Check the options on the property tabs to make sure that the appropriate color options are selected.

   If there is a checkmark in the box by Print in Grayscale, click in the box to remove the checkmark, and then click OK.

6. Try printing again.

You may also follow the link: Color Ink Not Printing

Let me know how this works.