HP DESKJET 2622 - COLOUR INK CARTRIDGE SUDDENLY STOPPED WORKING

[Heyyouguys]

Hello 

I have a HP DESKJET 2622 while printing last night the colour ink cartridge just stopped working and flashing a light. 

I have cleaned it, still nothing can not even print in black. 

Just getting a ink supply failure on scan doctor.

I have hp instant ink, so no idea why it should suddenly stop printing mid way through a print and then wont let me print any more.

[Heyyouguys]

Also when I run a test print the ink levels show the correct amount, print the test page, then show empty again, once finished the test print, I have make a video of it not sure how to post it here though.

[Kumar0307]

@Heyyouguys, Welcome to the HP Support Community!

I understand you are not able to print.

Insert one ink cartridge at a time and try printing to check which ink cartridge is defective.

Perform the steps mentioned in this document - HP Printer Does not Print and Error Indicates Faulty Ink Cartridge

As the issue is related to Instant ink cartridges, I need more information to help you out.

Since the instant ink account details are confidential, please send me the required information via private message.

I am sending you a private message with the information required.

• In order to access your private messages, click the private message icon on the upper right corner of your HP Community profile, next to your profile Name or simply click on this link: https://h30434.www3.hp.com/t5/notes/privatenotespage

Hope this helps! Keep me posted. 

Please click “Accept as Solution” if you feel my post solved your issue, it will help others find the solution.

Click the “Kudos, Thumbs Up" on the bottom right to say “Thanks” for helping!

Have a great day!