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‎07-15-2022 04:32 PM

HP Recommended

I have used this printer for a few weeks now and have changed the ink twice. Now on the third change of ink its asking to Use SETUP Cartridge. I don't have it anymore. What do I do? I tried the troubleshooting of using one ink then the other and still not working. Help!

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1 person had the same question
2 REPLIES 2

‎07-18-2022 12:49 PM

HP Recommended

HELP!!

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‎07-19-2022 09:42 AM

HP Recommended

Hi @HondaGirl194,

 

Welcome to the HP Support Community

 

I'd like to help!

 

I understand you are receiving a "use setup cartridges" error.

 

We would have to perform an OOBE reset on the printer to bypass the error

  • The reset instructions are specific for your printer and performing those steps on a different printer may corrupt the device.
  • In order to access your private messages, click the support private message icon on the upper right corner of your HP Support community profile, next to your profile Name or simply click on this link: https://h30434.www3.hp.com/t5/notes/privatenotespage

Hope this helps! Keep me posted. 

 

Please click “Accept as Solution” if you feel my post solved your issue, it will help others find the solution.

Click the “Yes" on the bottom right to say “Thanks” for helping

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