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‎04-11-2022 11:46 PM

HP Recommended
Product: HP DeskJet Ink Advantage 2600 All-in-One Printer
Operating System: Microsoft Windows 11

My HP DeskJet Ink Advantage 2600 is suddenly not printing and it keeps saying "printer is in an error state". I just bought new cartridges and I replaced the old ones correctly.

1 person had the same question
1 REPLY 1

‎04-15-2022 12:12 PM

HP Recommended

@REI24

Thank you for posting on the HP Support Community.
 

Don't worry as I'll be glad to help, to provide an accurate resolution, I need a few more details:

  • Are you able to make copies from the printer?

While you respond to that, let's try these steps: 

  • With the printer turned on, disconnect the power cord from the rear of the printer and also unplug the power cord from the wall outlet.
  • Remove USB cable, if present.
  • Wait for 2-3 minutes, and press and hold the power button on your printer for about 30 seconds to remove any additional charge.
  • Now plug back the power cable straight to a wall outlet without any surge protector or an extension cord (This is important) and then plug back the power cord to the printer.
  • Turn on the printer and wait till the warm-up period finishes and the printer is idle. 

Hope this helps! Keep me posted for further assistance.
Please click “Accept as Solution” if you feel my post solved your issue, it will help others find the solution. Click the “Kudos, Thumbs Up" on the bottom right to say “Thanks” for helping!

ECHO_LAKE
I am an HP Employee

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