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×InformationNeed Windows 11 help?Check documents on compatibility, FAQs, upgrade information and available fixes.
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×InformationNeed Windows 11 help?Check documents on compatibility, FAQs, upgrade information and available fixes.
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- HP Community
- Printers
- Printing Errors or Lights & Stuck Print Jobs
- HP DeskJet 2676 EWS password reset

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12-07-2019 03:15 AM
I tried to reset by press wireless button and cancel button for 3 second but the EWS still need user and password. How can I solve this?
12-10-2019 03:13 AM
@MonsterkLeeD, Welcome to HP Support Community!
Reset the printer-
- Turn the printer on, if it is not already on.
- Wait until the printer is idle and silent before you continue.
- With the printer turned on, disconnect the power cord from the rear of the printer.
- Unplug the power cord from the wall outlet.
- Wait at least 60 seconds.
- Plug the power cord back into the wall outlet.
- Reconnect the power cord to the rear of the printer.
- Turn on the printer, if it does not automatically turn on.
- Wait until the printer is idle and silent before you proceed.
Update the printer firmware-
Download available firmware updates from the HP website
With the printer on and connected to the computer, go to HP Customer Support - Software and Driver Downloads, and then identify your printer. Look for and install any available firmware updates. For more information, go to Updating or Upgrading Printer Firmware.
And now, try resetting the wireless settings. If the issue persists, this requires remote assistance. Please reach out to the HP Support in your region for further troubleshooting.
Hope this helps!
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TEJ1602
I am an HP Employee