HP DeskJet 3050 Cartridge Region Change

[T80]

Hi! I need to change my printer cartridge region. I have a pair of HP 61 and the box says the HP DeskJet 3050 (the one I have) is compatible. But my printer claims it need HP 122. Searching around, it says HP 122 is the number for other regions, but is the same cartridge as HP 61. I'm already on the screen to change the region, just need the information from HP staff. Please help, thanks.

[T80]

Why my screen capture got deleted and why didn't have recived support yet?

[Irfan_06]

Hi @T80,

Welcome to the HP Support Community.

Thank you for posting your query, I will be glad to assist you.

I see that you are looking for help with performing a regional reset on your printer.

However, to help you with the codes to rest the region.

Which country did you move from and to?

Note: Do not share any of your personal information such as serial, phone number, email ID, etc.

Take care and have a great day ahead!

Irwin6

HP Support

[T80]

Hello Irwin6, thanks for the reply. I moved from latin america (where I used HP 122) and now I'm in the USA where the cartridge is now HP 61

[Irfan_06 · Accepted solution]

Hi @T80,

Thank you for sharing the above information.

I've sent you a private message with the codes to perform the regional reset.

In order to access your private messages, Click the Private message icon on the upper right corner of your HP Community profile Next, to your profile Name, you should see a little blue envelope, please click on it or simply click on this link

Take care and have a great day ahead!

Irwin6

HP Support

[T80]

Thank you so much Irwin6, now my printer is working fine again without complain about incompatible cartridge.

[Irfan_06]

Hi @T80,

That's great! Happy to hear that the issue has been resolved. I appreciate your efforts in performing the steps to fix it and If you need further assistance feel free to reach out to us.

Take care and have a great day ahead!

Irwin6

HP Support