HP DeskJet 3630 E1 error - Not printing

[Rohit_J]

I have the same issue (3636 E1) as mentioned in this blog. I tried all steps mentioned here but couldn't get the issue resolved. Btw, my printer carriage is moving and I am aware about this coz, I also ran the diognostic (Manage Printer) and I did get the printout for their analysis report kind of thing.

Kindly let me know the resolution for the same.

Thanks in advance!

Rohit

[The_Fossette]

Hi @Rohit_J,

Welcome to the HP Forums!

Thank you for posting your query on this forum, it's a great place to find answers.

I reviewed your post and I understand that you are getting error E1 on the printer.

Don’t worry, I assure you I will try my best to get this sorted.

In order that I may provide you with an accurate solution, I will need a few more details.

• When was the last time the printer was working fine?
• Have you made any software or hardware changes on the computer?

Meanwhile, I recommend you follow the below steps and check if it helps.

1. With the printer turned on, disconnect the power cord from the rear of the printer and also unplug the power cord from the wall outlet.
2. Remove USB cable, if present.
3. Wait for 2-3 minutes, press and hold the power button on your printer for about 30 seconds to remove any additional charge.
4. Now plug back the power cable straight into a wall outlet without any surge protector or an extension cord (This is important) and then plug back the power cord to the printer.
5. Turn on the printer and wait till warm-up period finishes and the printer is idle.

If the issue persists, follow the steps in the below article.

http://hp.care/2hzdvtw

Let me know how it goes and you have a great day!

To simply say thanks, please click the "Thumbs Up" button to give me a Kudos to appreciate my efforts to help. If this helps, please mark this as “Accepted Solution” as it will help several others with the same issue to get it resolved without hassles.

Take care.

Cheers!