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‎10-04-2021 02:38 PM

HP Recommended
Product: HP DeskJet 4158e (26Q93A)
Operating System: Other

Hi,

I would really appreciate it if someone responded with an appropriate answer. I would like to know why is the information (amber) light on all the time on the printer, and there is an envelope symbol on display, which is very annoying when you cannot do anything about it.

 

Regards,

0_0

Category:
9 people had the same question
1 REPLY 1

‎10-07-2021 08:24 AM - last edited on ‎11-30-2022 10:43 AM by Retired

HP Recommended

@0___0, Welcome to the HP Support Community! I’m here to help.

 

It seems like the printer is enrolled in Instant Ink. If so, the info light and the envelope icon will stay on. It is as per the design. This does not mean the printer is in an error state.

Press the info button to print an information page.

 

For more info on this issue, you may refer to - Blinking Lights

 

Hope this helps! Keep me posted. 

 

Please click “Accept as Solution” if you feel my post solved your issue, it will help others find the solution.

Click the “Kudos, Thumbs Up" on the bottom right to say “Thanks” for helping!

Have a great day! 

KUMAR0307
I am an HP Employee

5 people found this reply helpful
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