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- HP Community
- Printers
- Printing Errors or Lights & Stuck Print Jobs
- HP DeskJet GT 5820 forgotten admin password

Create an account on the HP Community to personalize your profile and ask a question
07-28-2017 12:31 AM
@Jeet_singh wrote:HI @kautilyaGaurav,
Thank you for visiting the HP Forums! A great place where you can find solutions for your issues with help from the community! I came across your post and wanted to assist you.
I Understand you need instructions on resetting the admin password,
And to help you out, I'm sending out a Private message with the reset instructions,
Please check your Private message icon on the upper right corner of your HP Forums profile,
Next, to your profile Name, you should see a little blue envelope, please click on it.
Please reply back on the public post as this Private message box is not monitored.
(The reason we are utilizing the private message is because the instructions are critical,
And we don't want it in the wrong hands, as the printer will be set back to factory defaults).
Keep me posted for further assistance.
Let me know if those steps worked for you.
If they did, that’s awesome!
Give us some reinforcement by clicking the solution and kudos buttons,
That’ll help us and others see that we’ve got the answers!
Good Luck.
Can you kindly provide me the instructions to reset the admin password in EWS?
Thanks in advance
08-02-2017 11:49 PM - edited 08-03-2017 08:46 PM
Hello, could you also PM me these instructions?
Many thanks and best regards,
@Riddle_Decipher wrote:I Understand you need instruction on resetting the admin password 😉
And to help you out, I'm sending out a Private message with the reset instructions...
08-13-2017 06:37 PM
Hi @Gasty,
Welcome to the HP support forums. I understand that you need assistance with resets for your printer. I will be glad to assist you here. Commendable description of the issue before posting. Kudos to you for that. 🙂
For better clarity I would require more information to asssist you here:
- Are you trying to connect the printer to a wireless network?
- Did you change the router?
.For now please find the steps to restore network defaults on the printer from the user guide link: http://hp.care/2ueA6jW and visit page 71 first to restore network defaults on the printer.
Then check pages 65 to 75 on how to setup or use the printer on a wireless network. This should do the trick for you.
Hope this helps. Let me know how it goes. To simply say thanks, please click the "Thumbs Up" button to give me a Kudos to appreciate my efforts to help. If this helps, please mark this as “Accepted Solution” as it will help several others with the same issue to get it resolved without hassles.
Take care and have a blessed week ahead. 🙂
Cheers!
DavidSMP
I am an HP Employee