HP DeskJet Ink Advantage 3635 All-in-One Printer

[TSL3635]

Everything was ok until I decided to change the wifi direct password and stop it from broadcasting. Next thing I know, I cannot find my printer's WiFi Direct SSID on my WiFi list. Now I cannot even set up my wireless connection to the printer.

I tried resetting the printer to network defaults by holding the cancel button and wireless button for 5 seconds, it went through the motions and at the end of it I still cannot find my printer's SSID

I am stumped and I need this resolved really quickly. Any help is appreciated, thanks in advance.

[The_Fossette]

Hi @TSL3635

Welcome to the HP Forums!

It is a great way to engage, post questions and find resolutions by working with specialists in the HP community.

I reviewed your post and I understand that you are unable to setup your printer wirelessly after changing the Wi-Fi password.

I’d love to help!

Please refer to the below document to setup your printer.

http://hp.care/2hU250w

Let me know how it goes and you have a good day ahead.

To simply say thanks, please click the "Thumbs Up" button to give me a Kudos to appreciate my efforts to help. If this helps, please mark this as “Accepted Solution” as it will help several others with the same issue to get it resolved without hassles.

Take care!

Cheers!

[TSL3635]

Hi, 

The solution you sent isn't my problem. My problem now is my wireless devices cannot detect the Printer's SSID.

Thank you

[The_Fossette · Accepted solution]

Hi @TSL3635

Thank you for posting back.

I recommend you to follow the steps in the below link (Page 78) to restore network defaults.

http://hp.care/2eQUu1F

Let me know how it goes and you have a good day ahead.

To simply say thanks, please click the "Thumbs Up" button to give me a Kudos to appreciate my efforts to help. If this helps, please mark this as “Accepted Solution” as it will help several others with the same issue to get it resolved without hassles.

Take care!

Cheers!