HP DeskJet Ink Advantage 4675 not print black ink

[Remus13]

I changed the black toner with the original and prints only the color. Do not print black on the alignment sheet. So it can not do its alignment (scanning phase).

[Jeet_singh]

Hi @Remus13,

Thanks for engaging in HP support Forums! This is a wonderful location to converse with the community, get assistance and find tips!

I understand you are having issues printing in black after replacing the ink cartridges. Don't worry we'll work together to find a solution for you.

To provide you with an accurate solution, I'll need a few more details:

Are you able to make a copy from the printer?

Have you tried to clean the ink cartridge contacts?

Have you tried to use another set of ink cartridges and check if that helps.

In the meantime, let's try these steps here: 

Perform a Hard reset on the printer and make sure that the printer is connected directly to the wall outlet and not to the surge protector.

Remove all the ink cartridges and then try to perform a hard reset on the printer.

With the printer turned on, disconnect the power cord from the rear of the printer and also unplug the power cord from the wall outlet.

Remove USB cable, if present.

Wait for 2-3 minutes, press and hold the power button on your printer for about 30 seconds to remove any additional charge.

Now plug back the power cable straight to a wall outlet without any surge protector or an extension cord and then plug back the power cord to the printer.

Turn on the printer and wait till warm-up period finishes and the printer is idle.

Now insert the ink cartridges and then try to print a test page and check if it works.

Let’s first try and make a “photocopy” to determine whether the issue is with the printer or not. Place a document on the scanner glass and choose “Copy” option. If the printer is making a good copy, then the printer hardware is fine.

It is important that you perform an ink cartridge alignment process to get the best print quality. This normally occurs once when you replace the cartridges. Once the alignment is successful, the message will disappear and printer should print without any further issues.

If the 'Alignment Unsuccessful' message cannot be resolved, and you see a Skip button, you can choose to continue printing without alignment. Print quality might be affected.

Check  HP Inkjet Printers - 'Alignment Unsuccessful' Error Message Displays to see the steps you can try to resolve this issue.

For more details, please follow the steps suggested in the support document - HP Deskjet 4670 Printers - Color or Black Ink Not Printing

If you have followed the steps suggested and still having the issue, I would suggest you try to use an alternative cartridge or try both new set of cartridge and check if that helps.