HP Deskjet 2540 is in error state

[TonyT51]

I'm unable to print because the printer is in error state. It tells me that I'm out of paper when I am not and there is a 3page document in the queue to be printed which I cannot delete. Can anyone suggest a solution?

[sandytechy20]

@TonyT51

Welcome to the HP Forums, this is a great location to get assistance! I read your post and see that you are getting out of paper error message HP Deskjet 2540 printer. I would like to help you resolve this issue. 

Reset the printer.

1. Turn the printer on, if it is not already on.

2. Wait until the printer is idle and silent before you continue.

3. With the printer turned on, disconnect the power cord from the rear of the printer.

4. Unplug the power cord from the wall outlet.

5. Wait at least 60 seconds.

6. Plug the power cord back into the wall outlet.

      NOTE:

   HP recommends connecting the printer power cord directly to the wall outlet.

7. Reconnect the power cord to the rear of the printer.

8. Turn on the printer, if it does not automatically turn on.

   The printer might go through a warm-up period. The printer lights might flash, and the carriage might move.

9. Wait until the warm-up period finishes and your printer is idle and silent before you proceed.

Try to print.

Clean the paper pick rollers.

Remove any loose objects from the printer.

Click here and refer the document to perform the above steps.

Let me know how it goes.

Cheers.

[THS--1Fan_]

Replaced ink cartridges.  Now  no printing.  Message that printer is in error state  and sometimes that I am printing offline.   What to do???  How to get back online ???