• ×
    Information
    Need Windows 11 help?
    Check documents on compatibility, FAQs, upgrade information and available fixes.
    Windows 11 Support Center.
  • post a message
  • ×
    Information
    Need Windows 11 help?
    Check documents on compatibility, FAQs, upgrade information and available fixes.
    Windows 11 Support Center.
  • post a message
Guidelines
Here is the solution for Blue screen error 83C0000B on HP OfficeJet Pro 8010e, 9020e Printer Series: Click here to view.
Check some of the most frequent questions about Instant Ink: HP INSTANT INK, HP+ PLANS: INK AND TONER.


Check out our Black or Color Ink Not Printing, Other Print Quality Issues info about: Print quality and Cartridge Issues.
HP Recommended
Deskjet 2542
Microsoft Windows 11

Hello!
When I print one page on my printer, it prints fine. However it gets stuck *after* printing, i.e. if I try and print another page (separately) it takes a really long time to do anything (maybe like 5 to 10 minutes) and one of two things happens:

1. It says that there was an error printing *the first* page (even though it printed it fine) and then prints the second page fine

2. It prints the first page *again* and then gets stuck again for a long time (5-10mins) before printing the second page.

 

I tried running HP Print and Scan Doctor 5.6.2 but it didn't change anything.

 

This is what the it looks like after one page is printed and the second one is waiting

rajkk1_0-1635841460294.png

And the status of the bottom one is "Printing" (even though it has already printed) and the top one's status is empty

 

Thanks for your help!

2 REPLIES 2
HP Recommended

Change port from WDS to standard TCP/IP port.




My profile on LinkedIn

HP Recommended

Thank you for your post! If I understand your proposed solution correctly, you're saying I should connect the printer to the internet via an ethernet cable and not WiFi? Is there not a better solution? Mainly because my printer is currently far away from an ethernet port and I would rather not run a cable through the whole room.

† The opinions expressed above are the personal opinions of the authors, not of HP. By using this site, you accept the <a href="https://www8.hp.com/us/en/terms-of-use.html" class="udrlinesmall">Terms of Use</a> and <a href="/t5/custom/page/page-id/hp.rulespage" class="udrlinesmall"> Rules of Participation</a>.