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Here is the solution for Blue screen error 83C0000B on HP OfficeJet Pro 8010e, 9020e Printer Series: Click here to view.
Check some of the most frequent questions about Instant Ink: HP INSTANT INK, HP+ PLANS: INK AND TONER.


Check out our Black or Color Ink Not Printing, Other Print Quality Issues info about: Print quality and Cartridge Issues.
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‎04-22-2020 09:39 AM

HP Recommended
Product: HP Deskjet 2633
Operating System: Microsoft Windows 10 (32-bit)

Hi

 

I have had my HP Deskjet 2633 for almost 2 years now and have had very few problems. The printer has been unable to connect to the Wifi in my house for almost a month now and none of the advice pages or general ways to fix this issue have resolved this. I have tried USB printing, downloading the app to my phone to print off. The wifi button flashes constantly. No amount of resetting my router using the WPS button, unplugging the printer etc. etc. have worked. The red information button is now on solidly as of today.

 

Does anyone have a solution for this? I have been trying on and off for a month to resolve this and pay for the Instant Ink; however it has been so long since my printer connected to the internet that there is no longer any valid information for Instant Ink to retrieve. 

6 people had the same question
2 REPLIES 2

‎04-24-2020 01:22 PM

HP Recommended

I have exactly the same problem.  My test result report states I am connected to the wireless, connectivity, network and settings all PASS but right at the bottom under configuration it states Internet - Not Connected.  I am totally confused as to how it can be connected to the wifi, but not the internet.  Is yours a similar problem?

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‎04-26-2020 02:38 AM

HP Recommended

Yes exactly the same problem as that. It passes on everything except connecting to the internet. 

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