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HP Deskjet 2622 won't print

HP Recommended
Mac OS X 10.11 El Capitan

HP Deskjet 2622 will not print anything.  It acts like it is printing but just prints off either a blank sheet of paper or a paper with yellow and blue markings that says "important."  There are no warning lights or anything else.  The printer is not low of ink. I have attempted to print from multiple programs and have reset both the printer and computer. 

 

Any feedback on why this is an issue would be amazing. 

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HP Support Agent
HP Support Agent
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@Caleb88

 

Welcome to the HP Support Community.

 

Are you able to copy?

 

Try the steps from here: https://support.hp.com/us-en/product/hp-deskjet-2600-all-in-one-printer-series/12319824/model/167792...

 

Let me know if this helps.

 

If the information I've provided was helpful, give us some reinforcement by clicking the Accepted Solution and Kudos buttons, that'll help us and others see that we've got the answers!

 

Thanks!

 

Have a great day!

 


I am an HP Employee

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Good afternoon, I can copy but it isn't in black ink and I still cannot get it to print from my computer.  Thoughts? 

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HP Support Agent
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Just to re-confirm, you aren't able to copy in black and you're unable to print in any color from the Computer?


I am an HP Employee

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