HP Deskjet 2630 only print black&white

[tommyolsson]

Hi!
My new HP Deskjet 2630 will not print in color. The testpage shows color OK.

But when I test to print a pdf-file theres no color, just grayscale.

And yes, I have checked all different windows prior to print to ensure that color is choosed.

Any clues please?

/Tommy Olsson

[senan6806 · Accepted solution]

@tommyolsson

A warm welcome to HP forums! This is a great place to get support, find answers and tips to your technical queries.

If the issue only occurs while  printing a PDF file, then try printing the PDF file as an image. You may use the steps available in this document to print the PDF file as an image.

If the issue occurs even while printing other type of documents, then its an issue with print driver settings or the printer driver installed on your Mac. Since you have already tried adjusting the print driver settings, its possible that the printer driver is causing the issue. Removing existing printer driver and adding a compatible driver should fix any corrupted or damaged printer driver. The steps below should help you to remove the existing printer driver and add a compatible driver:

1.) Click the Apple menu, click System Preferences, and then click Print & Scan or Printers & Scanners.

2.) Check if your printer name displays in the Printers list, If your printer is listed, click the printer name, click the minus sign to delete the printer.

3.) If you see multiple printer queues for the same printer, remove all extra printers by selecting them one at a time, and then clicking the minus button  at the bottom of the list.

4.) Click the plus sign , click Add Printer or Scanner, click the printer name.

5.) Click the Use or Print Using menu, select AirPrint (If the printer is connected Wireless) or select the name of your printer in the pop-up menu if it's connected using a USB cable. Then click Add.

6.) Try to print.

Let me know  how it goes!

If the information I've provided was helpful, give us some reinforcement by clicking the Accepted Solution and Kudos buttons, that'll help us and others see that we've got the answers!
Have a great day!

[tommyolsson]

Thank You!!

By following your tip the printer now print in Color as it should.
Great!

Thanks again!

/Tommy

[senan6806]

@tommyolsson

You are welcome, Tommy 🙂

Glad to hear that the issue is resolved. If you need any help, feel free to reach out to us.

Have a great day!