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Here is the solution for Blue screen error 83C0000B on HP OfficeJet Pro 8010e, 9020e Printer Series: Click here to view.
Check some of the most frequent questions about Instant Ink: HP INSTANT INK, HP+ PLANS: INK AND TONER.


Check out our Black or Color Ink Not Printing, Other Print Quality Issues info about: Print quality and Cartridge Issues.
HP Recommended
HP DeskJet 2635 All-in-One Printer
Microsoft Windows 11

This printer was working, but occasionally the paper feed slipped.  I uninstalled it, and tried an HP2652 Deskjet.  The orange light stays on, and it won't print.  I reinstalled the HP2635, now the orange light stays on and nothing prints.  It simply pushes out a blank page.

 

How do I address the orange light? 

Is this a Windows 11 compatibility issue?

 


Thanks,

Northland99

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