HP Deskjet 2652 Series Troubleshooting

[DeanoBeano]

I can print off test paper just fine, I am connected via USB, I cannot print anything, It will say preparing to print, and will cancel, nothing will print at all. Also upon startup the scanner bar will slightly move and make noise but will not run the length of the glass area. I downloaded the print and scan doctor and it says everything is fine. so I downloaded the HP support assistant and says that Print Jobs are stuck in Print Queue. I believe these are all my problems involved with the Printer. Thank you in advance

[KrazyToad]

@DeanoBeano

Welcome to HP Support Forums. A really great platform for posting all your questions and finding solutions.
 

I understand you are unable to print from your HP Deskjet 2652.

I'll try my best to help you

Were there any recent updates?

Let's start with a Printer Reset

(1) Turn the printer on, if it is not already on.
(2) Wait until the printer is idle and silent before you continue.
(3) With the printer turned on, disconnect the power cord from the rear of the printer.
(4) Unplug the power cord from the wall outlet.
(5) Wait at least 60 seconds.
(6) Plug the power cord back into the wall outlet.
 NOTE: HP recommends connecting the printer power cord directly to the wall outlet.
(7) Reconnect the power cord to the rear of the printer.
(8) Turn on the printer, if it does not automatically turn on.

The printer might go through a warm-up period. The printer lights might flash, and the carriage might move.
Wait until the warm-up period finishes and your printer is idle and silent before you proceed
 

Then uninstall the Printer driver from Root Level and download the Full Feature driver

1.) In Windows, search for and open Programs and features 
2.) Select your HP Printer 
3.) Select Uninstall 
4.) In Windows, search for and open Devices and printers 
5.) In the Devices and Printers windows look for your HP printer. If you see it listed right-click on it and choose ‘Delete’ or ‘Remove Device’ 
6.) Open up the run command with the “Windows key + R” key combo. 
7.) Type printui.exe /s and click Ok. (Note: there is a space in between “printui.exe” and “/s”) 
8.) Click on the “Drivers” tab 
9.) Look for HP Printer driver. If you see it Click on it and click Remove at the bottom 
10.) Select Ok 
11.) Select Apply and Ok on the Print Server Properties windows 
12.) Close Devices and Printers
13.) Restart the computer and download the Full Feature Software from Here and follow the onscreen Instructions

Note: Connect the USB cable only when prompted during installation

Keep me posted if you need further assistance

Thank you 🙂

If the information I've provided was helpful, give us some reinforcement by clicking the "Solution Accepted"