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‎09-26-2023 08:08 AM - edited ‎09-26-2023 08:09 AM

HP Recommended
Product: HP DeskJet 2710 All-in-One Printer

When i turn my printer on it is showing me amber lights and turning back off within the minute ? Can anyone help me with what to do?

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1 REPLY 1

‎09-28-2023 07:13 PM

HP Recommended

Hi @Natasha53,

 

Welcome to the HP Support Community. 

 

I'd like to help!

 

Perform a power reset on the printer.

  1. Turn the printer on, if it is not already on.
  2. Wait until the printer is idle and silent before you continue.
  3. With the printer turned on, disconnect the power cord from the rear of the printer.
  4. Unplug the power cord from the wall outlet.
  5. Wait at least 60 seconds.
  6. Plug the power cord back into the wall outlet.
       NOTE: HP Recommends connecting the printer power cord directly to the wall outlet
  7. Reconnect the power cord to the rear of the printer.
  8. Turn on the printer, if it does not automatically turn on.
  9. Wait until the printer is idle and silent before you proceed.

You may also refer to this document for blinking lights. 

 

Hope this helps! Keep me posted for further assistance.
Please click “Accepted Solution” if you feel my post solved your issue, it will help others find the solution. Click the “Kudos/Thumbs Up" on the bottom right to say “Thanks” for helping!

Nal_NR-Moderator
I am an HP Employee

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