HP Deskjet 3511

[LAL11]

My printer turns on and copies but will not let me print from my desktop. I tried uninstalling the printer but it will not allow me to because it said it is in use??

[sandytechy20]

@LAL11

Welcome to HP support community.

Did you uninstall the printer driver from root level?

If not, follow the below steps:

Perform root level uninstalltion to remove all the printer related software's.

• In Windows, search for and open Programs and Features.
• Select your HP printer.
• Select Uninstall.
• In Windows, search for and open Devices and Printers.
• In the Devices and Printers window look for your HP Printer. If you see it listed, right-click on it and choose "Delete" or "Remove Device.”
• Open up the run command with the "Windows Key + R" key combo.
• Type printui.exe /s and click OK.
• Click on Drivers tab.
• Look for HP Printer driver. If you see it click on it and click Remove at the bottom.
• Select OK.
• Remove all instances of the same.
• Select Apply and OK on the Print Server Properties windows.
• Close Devices and Printers. 
• Restart the PC again.

Download and install printer full feature driver

Click here to download the driver.

(Note: you can change the operating system before downloading the driver)

Update the printer firmware

Refer this HP document for the steps to update the printer firmware:- Click here

Let me know how it goes.

To thank me for my efforts to help you, please mark my post as an accepted solution so that it benefits several others.

Cheers.