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- HP Community
- Printers
- Printing Errors or Lights & Stuck Print Jobs
- HP Deskjet 3630 Admin Password Reset

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07-14-2020 01:26 PM - edited 07-14-2020 01:54 PM
Product Name: HP Deskjet 3630 All-in-One Printer
Series Product Model Number: F5S47A
Service ID: 29099
There is a password set on my printer which I do not recall setting up. It asks for a username and password when I go to http://192.168.223.1 and click on Wifi Setup. Therefore I am unable to connect my printer to my network.
I have searched google, I have tried resetting the printer using two different methods posted (Wifi and Cancel Buttong Hold / Power Button hold n press black scan twice, cancel thrice). nothing works.
@Riddle_Decipher i am tagging you cuz there was another post about the same thing where you were able to resolve it.
07-17-2020 03:51 AM
@aadhufayaz, Welcome to the HP Support Community!
I see that you are not able to login to the EWS page of the printer. The credentials cannot be reset on this model printer. The IP address 192.168.223.1 means that you are using the printer's wifi-direct. If you have a wireless router, you do not need wifi-direct to connect the printer to the other device.
Use WPS to connect the printer to your wireless network.
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Locate the WPS button on your router, but do not press it yet.
If your router does not support WPS, skip to the next step to connect the printer with the HP Smart app.
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Turn on the printer. If the printer is in sleep mode, press the Cancel button on the control panel.
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On the printer control panel, press and hold the Wireless button
for at least 3 seconds or until the wireless light starts to flash.
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On the router, press and hold the WPS button for 3 to 5 seconds or until it shows that the WPS connection process has started.
NOTE: The printer stops searching for a WPS connection two minutes after the wireless button is pressed. If you were unable to press the WPS button within that timeframe, attempt these steps again.
Once the printer connects to the wireless network, the blue Wireless light on the control panel turns on solid.
Hope this helps! Keep me posted.
Please click “Accept as Solution” if you feel my post solved your issue, it will help others find the solution.
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Have a great day!
KUMAR0307
I am an HP Employee
07-28-2020 02:59 AM
Hi, I have a UNIFI wifi setup and it doesn't have a WPS support.
Also some features are locked because of the password and I am unable to change those even with direct USB connection.
Why would you build a password protection feature without a way to reset it?
07-28-2020 02:10 PM
I would not be the best person to answer that. I recommend you to contact the HP Support Team regarding this.
Link: www.hp.com/contacthp/
Note: Select the country accordingly to get the contact details for support.
If the information I've provided was helpful, give us some reinforcement by clicking the "Accept as solution" button, that'll help us and others see that we've got the answers!
Thanks!
Have a great day!
I am an HP Employee