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×InformationNeed Windows 11 help?Check documents on compatibility, FAQs, upgrade information and available fixes.
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×InformationNeed Windows 11 help?Check documents on compatibility, FAQs, upgrade information and available fixes.
Windows 11 Support Center. -
- HP Community
- Printers
- Printing Errors or Lights & Stuck Print Jobs
- HP Deskjet 3630 has stopped printing - anything

Create an account on the HP Community to personalize your profile and ask a question
10-24-2021 06:29 AM
@CharlieLewis, Welcome to the HP Support Community! I’m here to help.
I understand the printer is printing blank pages. Kindly perform the steps mentioned in this document - Printer Prints a Blank Page or Does Not Print Black or Color Ink
Clean the ink cartridges and print a test page to check the result.
Try making a standalone copy from the flatbed glass and check if that works. By this, we can conclude if this is a hardware or a driver issue.
If the issue persists, I'm afraid this is a hardware issue with the printer as the ink cartridge is already replaced. Please reach out to the HP Technical Support team in your region regarding the service/replacement options for your printer.
You may create a case on the website to obtain a case number if required. Kindly watch this video to know how.
Keep me posted for any other assistance.
Please click “Accept as Solution” if you feel my post solved your issue, it will help others find the solution.
Click on the YES button to reply that the response was helpful and/or to say “Thank You”.
Have a great day!
KUMAR0307
I am an HP Employee