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Here is the solution for Blue screen error 83C0000B on HP OfficeJet Pro 8010e, 9020e Printer Series: Click here to view.
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‎03-29-2020 09:18 AM

HP Recommended
Product: Deskjet 3752
Operating System: iOS

I am trying to restore my printer to the "out of the box" factory default. I believe I did it correctly and when I go to the app it tells me there is a printer to setup. I proceed with connecting to my WiFi successfully and then I get this screen (see attached). I have tried "12345678" and everything else with no luck. Can anyone please provide the "factory default reset" and also the "factory password"?

 

Thanks

 

IMG_3970.PNG

2 REPLIES 2

‎03-29-2020 09:25 AM

HP Recommended

This is a screen shot from my desktop EWS... same issueosx_screenshot.jpg

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‎04-01-2020 04:58 AM - edited ‎04-03-2020 09:52 AM

HP Recommended

Hi @hunter2020

Welcome to the HP Support Community. I'd be happy to assist you.

 

We may try restoring the wireless settings on the printer that may help.

If the issue persists, connect the printer to the iOS device using Wifi-Direct.

Refer to this document to know how.

Note: The default wifi-direct password is 12345678

 

Hope this helps! Keep me posted. 

 

Please click “Accept as Solution” if you feel my post solved your issue, it will help others find the solution.

Click the “Kudos, Thumbs Up" on the bottom right to say “Thanks” for helping!

Have a great day! 

KUMAR0307
I am an HP Employee

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