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‎07-04-2018 03:08 AM - last edited on ‎07-04-2018 07:31 AM by Retired

HP Recommended

Hello, i can not connect my hp 3785 inkjet printer to wifi.
I was using it but i had to change my modem and now cant connect. When i try to put wifi s password it turns tu 3G on my phone.
Can you please help me?

4 people had the same question
1 ACCEPTED SOLUTION

Accepted Solutions

‎07-04-2018 08:06 AM

HP Recommended

Hi,

 

Download and run HP Print and Scan Dr utility from link below to troubleshoot the issue...

 

www.hp.com/go/tools

Although I am an HP employee, I am speaking for myself and not for HP.

--Say "Thanks" by clicking the Kudos Star in the post that helped you.
--Please mark the post that solves your problem as "Accepted Solution"

View solution in original post

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3 REPLIES 3

‎07-04-2018 08:06 AM

HP Recommended

Hi,

 

Download and run HP Print and Scan Dr utility from link below to troubleshoot the issue...

 

www.hp.com/go/tools

Although I am an HP employee, I am speaking for myself and not for HP.

--Say "Thanks" by clicking the Kudos Star in the post that helped you.
--Please mark the post that solves your problem as "Accepted Solution"
Was this reply helpful? Yes No

‎07-04-2018 10:15 AM

HP Recommended
Thank you. I have solved. I needed to restore the printer network settings.
Was this reply helpful? Yes No

‎07-09-2018 10:00 AM

HP Recommended

Hi,

 

Great to know that the issue has been resolved..

Although I am an HP employee, I am speaking for myself and not for HP.

--Say "Thanks" by clicking the Kudos Star in the post that helped you.
--Please mark the post that solves your problem as "Accepted Solution"
Was this reply helpful? Yes No
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