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‎04-12-2017 08:16 AM

HP Recommended
Product: HP Deskjet 3940
Operating System: Microsoft Windows 7 (64-bit)

I have an HP Deskjet 3940 used for travel.  I've lost the driver disk and can't load the printer to the laptop.  HP doesnt' support this any longer.  Any suggestions on where I can get HP Deskjet 3940 disk?  Thanks for your help.

1 ACCEPTED SOLUTION

Accepted Solutions

‎04-12-2017 09:53 AM

HP Recommended

Hi,

Thanks for using the HP Forums.

 

Follow these steps (Blue Dot) to get the IN-OS drivers for your printer.

 

  1. Go to Devices and Printers > Add a printer 

 Add a printer 1.jpg

 

  1. Select "Add a local printer"

 Add a printer 2.jpg

 

  1. Use an existing port 

 Add a printer 3.jpg

 

  1.  Click on "Windows Update"  (may take a while to update) and then "HP"

 Add a printer 4.jpg

 

  1.  Scroll until you find your printer model.

 Add a printer 5a Deskjet 3920_3940.jpg

 

  1. Click "Next" and walk through the rest of the steps to install your printer.

 

Do let us know if that helps.

 

Thanks.

I am an HP Employee. Although I am speaking for myself and not for HP.
Click Helpful = Yes to say Thank You.
Question / Concern Answered, Click "Accept as Solution"

View solution in original post

Was this reply helpful? Yes No
3 REPLIES 3

‎04-12-2017 09:53 AM

HP Recommended

Hi,

Thanks for using the HP Forums.

 

Follow these steps (Blue Dot) to get the IN-OS drivers for your printer.

 

  1. Go to Devices and Printers > Add a printer 

 Add a printer 1.jpg

 

  1. Select "Add a local printer"

 Add a printer 2.jpg

 

  1. Use an existing port 

 Add a printer 3.jpg

 

  1.  Click on "Windows Update"  (may take a while to update) and then "HP"

 Add a printer 4.jpg

 

  1.  Scroll until you find your printer model.

 Add a printer 5a Deskjet 3920_3940.jpg

 

  1. Click "Next" and walk through the rest of the steps to install your printer.

 

Do let us know if that helps.

 

Thanks.

I am an HP Employee. Although I am speaking for myself and not for HP.
Click Helpful = Yes to say Thank You.
Question / Concern Answered, Click "Accept as Solution"
Was this reply helpful? Yes No

‎04-14-2017 11:51 AM

HP Recommended

Thank You!!!  This was easy and it works.  Now I can use the printer again!!   THANKS!

Was this reply helpful? Yes No

‎04-14-2017 11:52 AM

HP Recommended

Hi @GrayGal,

Glad to hear that your issue is resolved and all is working well now.

Have a nice day!

I am an HP Employee. Although I am speaking for myself and not for HP.
Click Helpful = Yes to say Thank You.
Question / Concern Answered, Click "Accept as Solution"
Was this reply helpful? Yes No
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