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Check out our Black or Color Ink Not Printing, Other Print Quality Issues info about: Print quality and Cartridge Issues.

‎03-11-2025 09:20 AM

HP Recommended

The Power light is on and the Cartridge light blinks. The yellow arrow points to the Black Cartridge Problem icon.

Have performed several different steps to reset/factory reset etc. and also replaced the black cartridge with a new one, still the same problem.

Does anyone have a solution to this problem?

Kind regards, Anders

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1 person had the same question
1 REPLY 1

‎03-11-2025 12:00 PM

HP Recommended

Clean the copper contacts both on the ink cartridge and on the carriage assembly.

 

What is the expiration date on your black ink cartridge, that could be issue too.




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